[ONE-29715] Get started button does not navigate user to homepage - BigPicture Jira

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Type: Bug
Status: Closed
Priority: Critical
Resolution: Done
Affects Version/s: prod/bigpicture/jiracloud/2020/12/02/21_40
Fix Version/s: prod/bigtemplate/jiracloud/2021/02/19/12_00, prod/bigpicture/jiracloud/2021/02/19/12_00, prod/biggantt/jiracloud/2021/02/19/12_00, prod/biggantt/jiracloud/2021/06/18/22/20, prod/bigtemplate/jiracloud/2021/06/18/22/20, prod/bigpicture/jiracloud/2021/06/18/22/20, prod/biggantt/jiraserver/2021/07/13/18/00/8.1.0, prod/bigpicture/jiraserver/2021/07/13/18/00/8.1.0, prod/bigpictureenterprise/jiraserver/2021/07/13/18/00/8.1.0, prod/bigtemplate/jiraserver/2021/07/13/18/00/8.1.0
Component/s: None
Labels:
- notc
- support-verified

Team:
Infrastructure
Product:

BigPicture, BigPicture Enterprise, BigGantt, BigTemplate
Host platform:

JIRA cloud, Trello, One cloud
Customer Rank:
8
Total Customer Rank:
8
Hide Fields:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}

Sprint:
Sprint 2020/26, Sprint 2020/27 SIW, Sprint 2020/28, Sprint 2021/01, Sprint 2021/02, Sprint 2021/03 SIW, Sprint 2021/04
Program Increment:
PI2021/2

Time in "OPEN":

3 weeks, 4 days, 12 hours, 6 minutes, 44 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

Open

Dariusz Duch

2020-12-03 22:16 - 2021-01-08 10:23 (3 weeks, 4 days, 12 hours, 6 minutes, 44 seconds)

Total (3 weeks, 4 days, 12 hours, 6 minutes, 44 seconds)

Time "In Progress":

1 week, 5 days, 6 hours, 40 minutes, 29 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

In Progress

Dariusz Duch

2021-01-08 10:23 - 2021-01-18 15:08 (6 days, 4 hours, 45 minutes, 39 seconds)

Total (6 days, 4 hours, 45 minutes, 39 seconds)

Unassigned

2021-01-18 15:08 - 2021-01-19 15:26 (1 day, 17 minutes, 37 seconds)

Total (1 day, 17 minutes, 37 seconds)

Łukasz Barć

2021-01-19 15:26 - 2021-01-26 17:03 (5 days, 1 hour, 37 minutes, 20 seconds)

Total (5 days, 1 hour, 37 minutes, 20 seconds)

Time "In Review":

Time "In QA Review":

1 week, 2 days, 5 hours, 10 minutes, 37 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

In QA Review

Łukasz Barć

2021-01-26 17:03 - 2021-02-08 22:14 (1 week, 2 days, 5 hours, 10 minutes, 37 seconds)

Total (1 week, 2 days, 5 hours, 10 minutes, 37 seconds)

Time "In Test Scenario Review":

10 hours, 24 minutes, 6 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

In Test Scenario Review

Łukasz Barć

2021-02-08 22:14 - 2021-02-09 08:38 (10 hours, 24 minutes, 6 seconds)

Total (10 hours, 24 minutes, 6 seconds)

Time "Waiting for Merge":

1 day, 1 hour, 20 minutes, 40 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

Waiting for Merge

Łukasz Barć

2021-02-09 08:38 - 2021-02-10 09:58 (1 day, 1 hour, 20 minutes, 40 seconds)

Total (1 day, 1 hour, 20 minutes, 40 seconds)

Time "Waiting for Release":

1 week, 4 hours, 19 minutes, 38 seconds

Status

Field Value Insert meaningful text here for accessibility Duration

Waiting for Release

Łukasz Barć

2021-02-10 09:58 - 2021-02-19 14:18 (1 week, 4 hours, 19 minutes, 38 seconds)

Total (1 week, 4 hours, 19 minutes, 38 seconds)

Hide Fields Statistics:

$i18n.getText("admin.common.words.hide")

$i18n.getText("admin.common.words.show")
var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

Description

Preconditions: N/A

(Probable) Steps to reproduce:

Install Big Picture app
Click on Get started button

Actual result:

After the app loading process blank screen is displayed and the information "Something went wrong"

Expected result:

Overview module of HOME box is displayed properly

Workaround: N/A

Attachments

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image-2020-12-03-22-14-47-367.png
222 kB
2020-12-03 22:14
image-2021-01-18-15-04-53-204.png
365 kB
2021-01-18 15:04
lbarc-003-softwareplant.atlassian.net.har
19.49 MB
2020-12-03 22:15
Screenshot 2021-01-18 at 15.04.01.png
438 kB
2021-01-18 15:04

Activity

People

Assignee:: Łukasz Barć

Reporter:: Łukasz Barć

SoftwarePlant People involved:

Votes:: 0 Vote for this issue

Watchers:: 3 Start watching this issue

Dates

Created:: 2020-12-03 22:16

Updated:: 2022-01-06 02:03

Resolved:: 2021-02-10 09:58