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  1. ONE
  2. ONE-29813

The "Get started!" button links to a dead end with "Something's gone wrong" message when an upgrade/installation is in progress



    • Source
    • BigPicture, BigGantt
    • JIRA cloud
    • $i18n.getText("admin.common.words.hide")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Sprint 2020/26
    • PI2020/5
    • 1 day, 48 minutes, 2 seconds
    • 1 hour, 34 minutes, 16 seconds
    • 15 hours, 31 minutes, 16 seconds
    • 6 hours, 13 minutes, 31 seconds
    • 26 minutes, 57 seconds
    • 22 minutes, 37 seconds
    • 6 days, 19 hours, 6 minutes, 48 seconds
    • $i18n.getText("admin.common.words.hide")
      var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}


      Prerequisites: N/A

      Reproduction steps:

      1. From the Jira app management, install BP from a json link.
      2. As soon as the app is installed, click on the "Get started!" button.

      Note: This will also occur if the app is upgraded to a higher version in a regular way.

      Actual Result:
      The app looks like it won't start. An Atlassian error is displayed: "Something's gone wrong".
      It can be seen that the app's name in the url is missing:


      Expected result:
      Transferred to the "warming up" installation page.
      The app's name is in the url:


      Workaround: N/A




            dariusz.duch Dariusz Duch
            krzysztof.luczak Krzysztof Łuczak
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