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  1. ONE
  2. ONE-29882

Broken connection exception is handled on JIRA Cloud

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Details

    • Source
    • BigPicture, BigPicture Enterprise, BigGantt
    • JIRA cloud
    • 5
    • 5
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_18501"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_18502"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19700"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_18400"); if(cfToHide4){cfToHide4.style.display="none";}
    • Business
    • Sprint 2020/26, Sprint 2020/27 SIW
    • PI2020/5
    • No
    • 0
    • 3 hours, 11 minutes, 46 seconds
    • 40 minutes, 41 seconds
    • 23 hours, 12 minutes, 13 seconds
    • 16 hours, 36 minutes, 51 seconds
    • 3 hours, 6 minutes, 4 seconds
    • 2 weeks, 22 hours, 21 minutes, 55 seconds
    • $i18n.getText("admin.common.words.hide")
      $i18n.getText("admin.common.words.show")
      var cfToHide1 = document.getElementById("rowForcustomfield_21302"); if(cfToHide1){cfToHide1.style.display="none";} var cfToHide2 = document.getElementById("rowForcustomfield_19201"); if(cfToHide2){cfToHide2.style.display="none";} var cfToHide3 = document.getElementById("rowForcustomfield_19300"); if(cfToHide3){cfToHide3.style.display="none";} var cfToHide4 = document.getElementById("rowForcustomfield_19301"); if(cfToHide4){cfToHide4.style.display="none";} var cfToHide5 = document.getElementById("rowForcustomfield_19302"); if(cfToHide5){cfToHide5.style.display="none";} var cfToHide6 = document.getElementById("rowForcustomfield_19303"); if(cfToHide6){cfToHide6.style.display="none";} var cfToHide7 = document.getElementById("rowForcustomfield_19204"); if(cfToHide7){cfToHide7.style.display="none";} var cfToHide8 = document.getElementById("rowForcustomfield_19205"); if(cfToHide8){cfToHide8.style.display="none";}

    Description

      Before change:
      When the connection to the Jira Cloud instance is broken then the app is unusable. User unfriendly errors are displayed.

      After change:
      The app tries to reconnect five times and inform the user about the connection problem. After five failed tries browser refresh is recommended.

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          dariusz.duch Dariusz Duch
          dariusz.duch Dariusz Duch
          jakub.zygmunt Jakub Zygmunt (Inactive) , system.jenkins Jenkins , marcin.staszczyk Marcin Staszczyk , michal.dranicki Michał Dranicki (Inactive) , system.gerrit Gerrit , pawel.guz Pawel Guz , martyna.turowska Martyna Turowska , jerzy.sekula Jerzy Sekula , marta.gniadek Marta Gniadek (Inactive) , dariusz.duch Dariusz Duch
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          Dates

            Created:
            Updated:
            Resolved: