Details
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Bug
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Status: Closed (View Workflow)
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Blocker
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Resolution: Done
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prod/bigpicture/jiracloud/2021/01/08/12_30
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prod/bigtemplate/jiracloud/2021/02/19/12_00, prod/bigpicture/jiracloud/2021/02/19/12_00, prod/biggantt/jiracloud/2021/02/19/12_00, prod/biggantt/jiracloud/2021/06/18/22/20, prod/bigtemplate/jiracloud/2021/06/18/22/20, prod/bigpicture/jiracloud/2021/06/18/22/20, prod/biggantt/jiraserver/2021/07/13/18/00/8.1.0, prod/bigpicture/jiraserver/2021/07/13/18/00/8.1.0, prod/bigtemplate/jiraserver/2021/07/13/18/00/8.1.0
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None
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No
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Infrastructure
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BigPicture, BigGantt, BigTemplate
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JIRA cloud, Trello, One cloud
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5
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3 minutes, 18 seconds -
9 hours, 42 minutes, 10 seconds -
10 hours, 8 minutes, 5 seconds -
23 hours, 8 minutes, 17 seconds -
0 -
1 day, 5 hours, 5 minutes, 54 seconds -
3 days, 1 hour, 34 minutes, 52 seconds -
Description
In some cases, it is possible to trigger tenant activation while the database snapshot is restoring. This may cause ACTIVATION_FAILURE for a given tenant.
Support helper
Attachments
Issue Links
- relates to
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ONE-31790 CheckedRequestFailedException: GET 460 rtapi/export/structure/PROG-19/templates {"unavailabilityCause":"TENANT_IS_ACTIVATING"}
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- Closed
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